The Jackson Evers International Airport will be getting some new tech. iinside, a company that specializes in indoor motion analytics for airports, and Infax, a leader in airport information systems and software solutions, announced the installation of its LiDAR-based iQueue analytics service at Jackson Evers International Airport. The technology will provide fully automated operational intelligence on passenger queuing at TSA security checkpoints and continuously inform travelers of expected wait-times. Jackson will be the first regional airport in the U.S. to use the LiDAR technology.
“Providing travelers with TSA security line updates is important to building a better passenger experience,” said Perry Miller, Interim CEO of the Jackson Municipal Airport Authority. “Travelers will now have up-to-the-minute security wait times made available through the airport’s website and on digital signage throughout the airport. It is by investing in these types of passenger enhancements that Jackson International has become the airport of choice for travelers.”
Jackson Evers International Airport was recently named Mississippi’s best airport by Travel Pulse. Last year, the airport reported a total of 942,375 passengers in 2018 which was a 3.2% increase from the previous year. The addition of the low-cost carrier, Frontier Airlines, is believed to have been the main contributor to the overall increase in passenger traffic as they offer several new non-stop destinations for travelers.
The iinside Motion Analytics Platform utilizes Quanergy LiDAR, provided and installed by Infax Inc., a 3D imaging technology that uses safe, non-visible laser beams to illuminate a space and precisely map moving objects. iinside’s iQueue solution applies sophisticated machine learning to interpret LiDAR data and provide Jackson Evers International Airport with real-time intelligence into passenger behavior, various operational metrics and predict TSA wait times. This cutting-edge solution is much more accurate than Bluetooth or Wi-Fi-based options, and far better at safeguarding passenger identities than stereoscopic cameras.
With the ability to forecast security checkpoint delays and estimate, time-to-gate journeys using Infax Inc.’s TRAX video analytics solution; airports, airlines, and ride-share providers can reduce traveler stress and improve satisfaction by providing wait time notices or fastest curb-to-gate recommendations.
“Jackson International Airport is the first regional airport in the U.S. to realize the benefits of iinside’s LiDAR-enhanced iQueue solution,” said Sam Kamel, President, and CEO of iinside. “We admire the airport’s vision and dedication to providing passengers with a friction-free travel experience enabled by our smart airport services. We’re very proud to have partnered with Infax and Jackson International to make this project a reality.”